ecto®

Frequently Asked Questions

Background

What is the ECTO Chair?

The ECTO Chair is a groundbreaking innovation that is currently Patent Pending. It's the first of its kind and offers an unparalleled level of comfort with up to 10 hrs of cooling down to 45 degrees.

How does the ECTO Chair keep you cool on hot days?

On scorching hot days, the ECTO Chair employs thermal high-tech cooling lines, extending over 50 ft. These lines circulate cold water throughout the chair, effectively cooling your entire core. This cooling process is made possible by a lightweight lithium- ion battery and a micro pump, providing up to 10 hours of cooling. Please click here for a demo: How It Works

Can I adjust the cooling settings?

Absolutely! The ECTO Chair features three different cooling settings, allowing you to find the perfect temperature that suits your preferences. Please click here for demo: Cooling Settings

How long does the system take to start cooling?

The system starts cooling in less than 60 seconds and is fully saturated and ready in less than 3 minutes. Startup thermal video here: Cool Down - Thermal

Is the ECTO Chair comfortable in any weather?

Yes, indeed! The ECTO Chair is designed to provide ultimate comfort, regardless of the temperature outside. Whether it's scorching hot or slightly cooler, you don't have to compromise on comfort with the ECTO Chair.

Is it patented?

Yes, we have filed multiple patents to protect our inventions and ecto will continue to invest heavily in Intellectual Property protection.

Who created it?

Aaron Carmack, the creator of ECTO Chair and ECTO Lifestyle, brings 30 years of retail experience. Assisted by a team with 60+ years of expertise, the ECTO Chair prioritizes customer comfort. Developed over 6 years with attention to detail, it offers unmatched outdoor comfort.

What colors do you offer?

The ECTO Chair and TOPR will launch in a two-tone gray color with signature orange stitching and accents.

What sizes do you offer?

There's only one size for the ECTO Chair. While ECTO TOPR comes in two sizes, standard and long. To know which TOPR matches you for a great fit, simply measure the seat depth and chair back height. Add those two measurements and select the TOPR that is the closest match for a great fit.

Is it comfortable / attractive / discreet?

The ECTO Chair and TOPR were designed/engineered to integrate the cooling technology in a discreet way. The chair and TOPR look amazing, are incredibly comfortable, and will keep you cool all day.

Which option is best for me?

If you already have a chair you love or plan to use for lounging on the beach or as a camping pad, the TOPR may be the best option. If you are looking for an integrated solution that offers one of the most comfortable and durable chairs on the market, select the ECTO Chair. Both the ECTO Chair and the TOPR can be used in almost any location. The TOPR can also be used in a flat configurations and can be fitted into many alternative situations – from vintage vehicles to small aircraft. Videos here: 101 TOPR Uses v1 and 101 TOPR Uses v2

Can I use the ECTO Chair or TOPR with any cooler?

The ECTO Chair and TOPR are designed to be used with a soft sided cooler. The design of most soft sided coolers allow the trunk to be inserted in the cooler and zipped to seal out the heat. You can utilize a hard sided cooler, but the trunk line may not allow the lid to close completely. A high quality soft sided 12 can cooler full of ice and your favorites beverages will keep the chair/TOPR cool for up to 8 hrs at temps around 90 degrees. The cooler only needs 1 inch of water after it is filled with ice for the system to operate. Video here: Suggested Coolers

Does a cooler come with the ECTO Chair or TOPR?

The chair and TOPR do not come with a cooler. Most 12-can or larger soft sided coolers loaded with ice at the start of the day will provide cooling all day and have plenty of room for your favorite beverages.

How does it work?

ECTO Artica Cooling uses over 50 feet of thermal micro tubing, a 5v rechargeable lithium-ion battery, a micro pump, and controller coupled with your cooler to provide up to 10 hours of cooling with temperature down to 45 degrees on the entire seat and seat back. It pulls ice cold water from a cooler and circulates it through the seating surface where it comes into direct contact with your body and pulls heat out of you. Animation video here: Animation

If I purchase the Ecto Chair do I also need the Ecto TOPR?

No, the Ecto Chair has the same cooling technology as the Ecto TOPR. The chair has the cooling technology built seamlessly into the chair. The Ecto TOPR allows you to add cooling to almost any chair you already own.

What is the uniqueness of the technology?

ECTO uses a patent pending system to create cooling for your core with temperatures down to 45 degrees for the chair seat and back. With three levels of cooling, you can find the perfect temperature no matter how hot it is outside. All the technology is built seamlessly into the chair for ease of operation and absolute comfort.

Where is it manufactured?

ECTO Chair and TOPR are designed, engineered, and shipped from the USA. The ECTO Chair and TOPR are manufactured in China.

Where can I buy Ecto?

Our website Ectolifestyle.com or Amazon or Costco.com

Are there any risks associated with use?

Individuals with medical conditions causing cold sensitivity, circulation, mobility, or recent surgeries should not use the ECTO Chair or TOPR without consulting their medical professional.

Where does it ship?

We ship only to the lower 48 states.

I'm interested in a distribution partnership.

Please reach out to mark.huggins@ectolifestyle.com

Do I have to pay VAT / GST?

Shipping is restricted to the lower 48 states.

Is there a warranty?

If your ECTO Chair or TOPR are damaged or defective as a result of use/care in accordance with manufacture specifications, we send you the parts (if repairable) or replace the product if not repairable for one year from the delivery date.

What is your return policy?

Product must be new and in original packaging with all manuals and accessories for 30 days with a return good authorization plus the cost of return shipping

Is Ecto on Social Media?

Yes: follow ectolifestyle on Facebook, Instagram, TikTok, X, and Youtube and join our newsletter on Ectolifestyle.com

If I have other questions, who should I contact?

support@ectolifestyle.com

Specifications

What are the dimensions and weight of the ECTO Chair?

Open: 22" x 33" x 39" Closed: 8" x 10" x 46" Weight: 18lbs.

What accessories are available for the chair?

The ecto chair comes with one cup holder that can be installed on the right or left. It also has an additional slot for a second cup holder. Many people use one for their beverage and one for their phone. An extra cup holder can be purchased at any time on our website (ectolifestyle.com). Click here for a quick video: Chair Cupholder. A Shade Canopy is also available which screws into any ecto chair. It has bungee cords to hold it all together and folds up for easy storage. Click here for a demo: Shade Canopy Setup

What are the dimensions and weight of the ECTO TOPR?

Standard: total length is 44" x 16" cooling pad itself is 36” X 16”, and 16" x 9.5" x 6" is the rolled up dimension, it weighs 4.0lbs. Long: total length is 50" x 16" cooling pad itself is 42” X 16”, and 16" x 9.5" x 7" is the rolled up size, it weighs 4.4lbs. Quick graphic video here: TOPR Length

What is the battery life? Hours of continuous use? How to charge?

The 5v ECTO battery can run the system for up to 10 hrs. on its coldest setting with additional power to support charging your phone. To charge, simply connect to the USB connector on the battery use the charging cord to charge the battery for the next use. Battery demo here: ECTO Power System

Does the Ecto Canopy for the chair protect me from the sun?

Yes, the Ecto Canopy has an SPF +50 rating.

What kind of sensors are you using?

We utilize overload sensors, timers, and other safety features to ensure all our products pass the most rigorous safety/quality standards.

Will there be updates to it in the future?

We have an entire line of ECTO Lifestyle products in development and we will continue to add features to our future products.

Is it waterproof?

The ECTO Chair and TOPR are designed to be water resistant. You may clean the ECTO Chair and TOPR with dish soap and water then allow to dry prior to storage or use.

Setup and Usage

Do the Ecto Chair or TOPR cause your clothes to get wet while using?

The cooling lines contain the water that is used for cooling and recirculate the water back to your cooler. On hot and humid days a small amount of condensation may be visible on the chair or TOPR fabric. Only use the chair or TOPR with clothing or on a surface that is water safe.

How do I set it up?

Detailed instructions are provided in the manual and we created How To videos on this site. Start-up video here for the TOPR: TOPR Startup and here for the Chair: Chair Startup

How do I turn it on and off?

Through a power button, press the cooling button to turn it on. Hold the button for 3 seconds to turn it off.

How do I control it?

After turning on the cooling function press the button again momentarily for medium cooling and press again momentarily for low cooling. Blue is high cooling, cyan (light blue) is medium cooling, and white is low cooling.

How do you clean and maintain my Chair or TOPR?

Use soap and water for spot cleaning on the chair or TOPR. Allow the chair or TOPR to dry completely prior to storing. Add one cap of bleach to a gallon of water and allow the chair or TOPR to run for 10 mins. on high cooling once every 3 months during the Spring through Fall seasons. Remove the trunk from the solution after 10 min with the cooling function on to drain the system.

What are the recommended ages?

The chair is recommended for individuals ages 13 and over with no underlying medical conditions creating sensitivity to cold, mobility, circulation, or recent surgeries. Consult your doctor prior to use if any of these conditions exist.

Where can I use it?

The ECTO Chair and TOPR can be used indoors or outdoors, providing personalized cooling and added comfort in various settings such as the beach, sporting events, camping, fishing, hunting, by the pool, or on the porch.

Is it safe?

ECTO's 5v cooling system coupled with an ECTO Power Bank with overload and overcharge protection create a system with multiple safety features to deliver a safe and comfortable experience.

What certifications do you have?

The ECTO Power Bank is UL certified and the ECTO Chair and TOPR are also tested to UL standards.

How durable is it?

The ECTO Chair is recommended for users under 300 lbs. and the TOPR is rated for users up to 400 lbs.

How long does the ice last?

We tested with a high quality medium sized zip up cooler that had some drinks in it at 90F – lasted all day. In other hotter testing… the most extensive testing was done in temps ranging from 84F to 117 F over a day in the summer. Testing done with a high- quality cooler containing 4 drinks, 4 waters, and ice with a small amount of water at the bottom to start. Ice lasted 7.3 hours. 1 drink was removed every hour. Water was still cold at the end, but the ice was melted. Video here: Ice Retention

Does the water get filtered?

The ECTO Arctica cooling system has a 2-stage filter to keep dirt and debris out of the pump. The first filter is part of the screw-on end cap at the end of the trunk. The second is a fine mesh filter which sits inside the chamber accessible by the screw-on end cap. You can easily clean both by disassembling and using a water hose. Demo video here: Filter Cleaning

How do you remove the water from the system when done?

Our diaphragm pump will pump air behind the last water intake to purge the whole system. Leave the pump on for about 30 seconds to push all of the water in the cooling tubes out. Shake the end of the trunk a bit, wipe it down, and let it dry before storing.